Shipping Policy

Shipping Policy

At Flendo Cosmetics, we strive to deliver your order as quickly and safely as possible.

Order Processing

• Orders are processed within 1–2 business days after payment is confirmed.

• You will receive a confirmation email once your order has been shipped.

Delivery Time

• Standard delivery takes 3–10 business days depending on your location.

• During busy periods (holidays, promotions, or sales), shipping may take slightly longer.

Shipping Costs

• Shipping costs are calculated at checkout and depend on your location and chosen shipping method.

• Any customs or import duties for international orders are the responsibility of the customer.

Tracking Your Order

• Once your order is shipped, you will receive a tracking number via email.

• You can use this number to follow your shipment until it arrives.

Delayed Orders

• If you have not received your order within 15 days, please contact our customer service team at support@flendocosmetics.com.

• We will investigate and ensure your order reaches you as quickly as possible.

Damaged or Lost Items

• Flendo Cosmetics is not responsible for delays caused by shipping carriers.

• If your order arrives damaged, please contact us immediately with photos so we can resolve the issue.

Contact Us

• For any questions about shipping or your order, contact us. 

• Our customer service team is happy to assist you.